Terms of Service
Last updated: September 9, 2026
Welcome to Zara Quinn. These Terms of Service govern your use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. About Our Store
Zara Quinn operates this online store and provides access to our website, products, content, and related services.
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and provide our services to you.
Shopify's services are subject to Shopify's own terms and policies.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
You agree not to use our website or services for any unlawful or unauthorized purpose.
3. Products & Product Information
We make every effort to ensure that product descriptions, images, sizing information, colors, prices, and other product details are accurate and up to date.
However, product colors may appear slightly different depending on your device, screen settings, or other technical factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
4. Pricing
All prices displayed on our website are shown in the applicable currency at checkout.
The price displayed at checkout is the total price you pay for your order, unless otherwise clearly stated.
We do not charge customers additional import duties or customs fees after purchase. Any applicable costs that we are responsible for are incorporated into our pricing.
We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been accepted and confirmed.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation by email. This confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted.
We reserve the right to refuse, cancel, or limit an order for reasons including, but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraudulent or unauthorized activity
- Incorrect customer or payment information
- Orders that appear to be placed for resale or other unauthorized purposes
If we cancel an order after payment has been made, the applicable payment will be refunded.
6. Payment
Payments are processed securely through Shopify Payments and any other payment methods made available at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not directly store your complete payment card details on our own systems. Payment processing is handled through our payment providers and may be subject to their respective terms, conditions, and privacy policies.
7. Shipping & Delivery
Orders are generally dispatched within 1–2 business days.
Estimated delivery times after dispatch are:
- USA & Canada: 3–6 business days
- European Union: 3–7 business days
- Australia: 4–7 business days
- Rest of the World: 5–10 business days
These delivery times are estimates and are not guaranteed. Delays may occasionally occur due to circumstances outside our control, including carrier disruptions, weather, public holidays, customs processing, or other unforeseen circumstances.
For further information, please refer to our Shipping & Returns Policy.
8. Returns & Refunds
We offer free returns within 30 days of the date your order arrives.
To be eligible for a return, products must generally be unworn, unused, and in their original condition, with original tags and packaging where applicable.
For hygiene reasons, underwear and swimwear are not eligible for return or exchange.
For complete information about returns and refunds, please refer to our Shipping & Returns Policy.
9. Damaged, Defective, or Incorrect Products
If you receive an item that is damaged, defective, or different from what you ordered, please contact us at info@zaraquinn.com as soon as possible.
Please provide your order number and photographs of the issue where appropriate so that we can investigate and assist you.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
10. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website in violation of applicable laws or regulations
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of the website
- Introduce viruses, malware, or other harmful material
- Use automated systems to scrape, copy, or collect website content without permission
- Attempt to purchase products using fraudulent payment information
- Reproduce, distribute, or commercially exploit our content without authorization
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.
11. Intellectual Property
All content appearing on the Zara Quinn website, including text, graphics, logos, photographs, product imagery, designs, layouts, and other materials, is owned by or licensed to Zara Quinn unless otherwise stated.
You may access and use the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, sell, publish, or otherwise exploit our website content without our prior written permission.
12. Third-Party Services
Our website may use third-party services and applications to provide certain features, including ecommerce, payment processing, analytics, shipping, and other services.
Our ecommerce platform is provided by Shopify, and payments are processed through Shopify Payments.
Your use of third-party services may also be subject to the terms and policies of those providers.
13. Third-Party Links
Our website may occasionally contain links to third-party websites or services.
We are not responsible for the content, availability, security, or practices of third-party websites. Visiting third-party websites is at your own discretion and subject to their respective terms and policies.
14. Disclaimer
We make reasonable efforts to keep our website available and information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from viruses or other harmful components.
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Zara Quinn will not be responsible for indirect, incidental, consequential, or special losses arising from your use of our website or purchase of products.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability that cannot legally be excluded under applicable consumer protection laws.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Zara Quinn, its affiliates, service providers, and representatives from claims, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our website.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or website.
The latest version will always be posted on this page with the updated date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
18. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Zara Quinn operates, without regard to conflict-of-law principles.
Nothing in these Terms affects any mandatory consumer rights or protections that apply to you under the laws of your country or region.
19. Contact Us
If you have questions about these Terms of Service, our products, or your order, please contact us:
Email: info@zaraquinn.com
We will be happy to assist you.